.agent-dialog{width:min(540px,92vw);border:1px solid #dbe3f0;border-radius:18px;padding:28px;color:#23324b;box-shadow:0 20px 80px #172f4a33}.agent-dialog::backdrop{background:#172f4a66}.agent-dialog label,.customer-fields label{display:block;margin:12px 0}.agent-dialog input:not([type=checkbox]),.agent-dialog textarea,.agent-dialog select,.customer-fields input{width:100%;margin-top:7px}.agent-filters{display:flex;flex-wrap:wrap;align-items:end;gap:12px;margin:24px 0}.agent-filters label{display:grid;gap:7px}.agent-filters .check-label{display:flex;align-items:center;padding-bottom:10px}.category-list{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:20px}.category-chip{display:flex;gap:12px;align-items:center;background:#f1f5fc;border-radius:9px;padding:10px 14px}.category-chip button{font-size:12px;color:#4c67bc}.reply-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:16px}.reply-card{padding:20px;border:1px solid #e1e7f1;border-radius:12px;min-width:0}.reply-card small{display:block;margin-top:6px}.reply-card p{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.7}.reply-card .dialog-actions{flex-wrap:wrap;justify-content:start}.quick-items{display:inline-flex;gap:8px}.quick-category{max-width:165px;min-width:140px}.details p{overflow-wrap:anywhere}#blockVisitor{margin:0 18px;width:calc(100% - 36px);color:#a94d5c}#blackRows td{max-width:270px;overflow-wrap:anywhere}#visitorRegion{line-height:1.6}